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Seth
11-06-2009, 07:28 PM
This is the second time it's happened to me. I'm trying to pass an order, and they're requesting a ridiculous amount of information to validate my identity. They have the # on the back of my CC, my 3 past addresses, none of which they claim are in their database, an electronic copy of my credit card report and they're still being jerks about it. I hate big companies stuck in their administrative procedures. If I could kick the retard I'm exchanging emails with in the nuts, I would

Seth
11-06-2009, 07:58 PM
So after 5 emails, I just resent the EXACT same info included in my first email, except I asked them to cancel my order if it wasn't what they needed and surprise surprise, this time around it is the right information... who would have though.. I feel he just didn't read my first 4 emails

natenator
11-06-2009, 08:03 PM
since when can CSR's read?