Getting out of a cell phone contract....

[The Brick]

Has anyone else heard that if a company changes the terms of your contract (for example - text message charges) you have 30 days to contact them and cancel the contract?

Has anyone ever done this? I suspect it would take a fair bit of arguing with those friendly CS reps to get anywhere...

[tiramisu]

this is true and doesn't take any arguing.

[The Brick]

Hmm interesting...

Well I just got this... I am with Virgin Mobile.

LONG DISTANCE AND LOCAL CALLING PRICE CHANGES

The long distance charges on out-of-plan calls to Canada or the U.S. are changing from 30¢/minute to 35¢/minute in addition to your local by-the-minute rate. If you’re already hooked up to one of our Unlimited Long Distance Add-ons, then this pricing change won’t affect you. Also the local by-the-minute rate for out-of-plan calls will be changing from 30¢/minute to 35¢/minute.


I assume that would qualify... any advice on how to go about it? Should I pull out my contract and have a section ready to read off?

[Flexxx]

There is a website for Canadian cell phone companies which will work on your behalf and contact the cell phone companies to cancel your contract. I believe you need a valid reason to cancel, and the unexpected rate change would probably qualify.

I was 2 months in a 36 month contract with telus, and they wanted something like $35 a month for every month remaining. After contacting this company, I got a phone call 2 days later from Toronto from a Telus rep apologizing for the misunderstanding and waived the fee.

I can call my friend who referred me and see if he can remember if you would like.

If not, just offer to take a full page add in your local paper explaining the trouble and charges you had dealing with them. They usually do not want the bad advertising.

[bossman_1986]

i want to get out of my contract! im with telus, i hate it

[gicantor]

crap i just paid 200 bucks to get out of my telus contract
:(

[The Brick]

Ya I have heard about doing this for a while... the just came up so see it as a possible out.

My plan isnt overly that bad, just feeling like I might want to look around. Still debating what to do...

Anyone ever done this?